LexisNexis crash and police reports: which service has yours

Why a police department sends you to LexisNexis

LexisNexis Risk Solutions is a data company, and one part of it, Coplogic Solutions, sells software to states and police agencies for crash and incident reporting. Its list runs from the officer's side to the public's: eCrash for roadside crash reporting, eCitation for tickets, statewide crash repositories, Crash Mapper for spotting where crashes cluster, BuyCrash for releasing crash reports to authorized parties, and the Desk Officer Reporting System for reports the public files online.

A department that uses these tools sends you to a LexisNexis website rather than its own counter. That page quotes two state police agencies as statewide customers: Indiana State Police, and Kentucky State Police, whose assistant chief speaks of "the success of the Kentucky Open Portal Solution (KYOPS) over the last 25 years". Both of those agencies send drivers to BuyCrash for crash reports.

The report is still the department's. LexisNexis builds the search, the form and the checkout, while the officer's agency writes the report and decides what to release. That split matters when something goes wrong, as the sections below show.

The LexisNexis names on police websites

Police pages use several LexisNexis names, and they do different jobs. Match the name on your agency's page to this table before you do anything else.

Two LexisNexis product pages, one for Police Reports and one for Coplogic Solutions, answered with "We can't seem to find what you're looking for" when we checked on 12 November 2026. The Coplogic Solutions name still heads the company's page on crash and incident reporting, and LexisNexis's page for selling crash reports is titled BuyCrash.

Buying your crash report on BuyCrash

If your agency's page says BuyCrash, LexisNexis Police Reports or www.buycrash.com, the report is sold online, and www.buycrash.com itself forwards to buycrash.lexisnexisrisk.com. You will need the state, the agency, the last name of someone in the crash, the date, and one more detail such as the report number. Payment comes at the end, after the search finds the report, and a report bought in the last 30 days can be opened again with your email address and order number.

LexisNexis tells agencies that authorized parties can see a report within 24 to 48 hours of crash report completion, and the home page links to a Spanish version. Our BuyCrash page walks through every step, lists the agencies that use it and gives the prices of their other routes.

Asking for a copy on a Request a Report form

Some departments do not sell crash reports on BuyCrash. They take requests instead, and a few use a LexisNexis form for it. Memphis police put it plainly on their Central Records page: "You can submit a request for reports online, in-person at the address listed below, by mail or fax." The online link opens a LexisNexis Request a Report page for the Memphis Police Department.

Before the form, you must accept the LexisNexis Request a Report End User License Agreement, a contract with LexisNexis Coplogic Solutions Inc. It makes the requester "responsible for all fees associated with accessing the Services or purchasing applicable reports", so the department's own fee list is where the price comes from.

Henderson adds a limit that the Rhode Island State Police state too: "Accidents that are under investigation will not be available until the investigation is complete and the case is closed." North Las Vegas, for its part, sells accident reports on BuyCrash and keeps the request form for its police reports, so the two LexisNexis services can sit side by side on one page. Kansas City police do the same: crash reports on BuyCrash for $9, other reports and videos through Request a Report.

Who may use the form

The license agreement lists the people allowed to get copies through Request a Report:

• you, or your company, if directly involved in the accident or incident
• a parent, legal guardian, executor, or next of kin in the case of death, of a person directly involved
• the legal representative of one of the parties
• an authorized representative of the insurance carrier for one of the parties
• anyone permitted access under the laws of the place where the report was created

State law can be narrower or wider than this list. Our guide Are police reports public record? explains the rules by state.

Reporting a minor crash online yourself

LexisNexis's Desk Officer Reporting System lets a department take some reports from the public online, which LexisNexis calls "citizen online reporting". Nashville's crash report page links its Report Minor Vehicle Crash online portal there, and Memphis and North Las Vegas use it for filing police reports online.

A report you file yourself is not an officer's crash report, and it is kept apart. Nashville's page says self reported crashes from that portal are not found on PurchaseTNCrash.gov, the state site where its officers' crash reports are sold. If you filed one and need a copy, ask the department, and see our pages on Nashville police reports and on a minor accident with no police report.

When an insurer orders the report from LexisNexis

Insurers have their own route. LexisNexis sells them Police Records Retrieval, which lets a claims office "Order from a wide range of reports, including accident reports, incident, toxicology, DUI and coroner reports, and more" and search by VIN, plate or tag, vehicle and vehicle owner information, claims history or registration. On its BuyCrash page LexisNexis adds that "Reports are also available for insurance carriers."

So an adjuster may already hold your report when you call. That does not stop you getting your own copy from BuyCrash or the agency, and you should, so you can read what the officer wrote. Rhode Island State Police note that a business buying several reports at once needs a subscriber account, which BuyCrash's home page offers as a monthly account.

LexisNexis also states that Police Records Retrieval is not a consumer report under the federal Fair Credit Reporting Act, and that it may not be used as a factor in deciding eligibility for credit, insurance or employment.

LexisNexis cannot correct your report

Both the Request a Report license and the Police Records Retrieval page carry the same warning. The public records behind these services "may contain errors", and in the license's words, "The Services are not the source of data."

So a wrong name, a wrong insurance company or a crash diagram that does not match what happened has to be raised with the police agency that wrote the report. Ask that agency how it handles corrections.

LexisNexis addresses police pages link to

The license agreement gives LexisNexis's number for questions about the service as 888-949-3835 and its address as LexisNexis Risk Solutions Inc., 1000 Alderman Drive, Alpharetta, GA 30005. The surest way to the right service is still the link on your police agency's own page.

Questions about LexisNexis police reports